Terms & Return Policy

1. Custom Apparel Protocol

Each Bunk Apparel item is custom stencil printed on-demand based on the specific sizing, variation, and text inputs supplied at checkout. Because each product is uniquely customized to order, we cannot return, refund, or exchange items due to changes of mind, order cancelation requests after printing begins, or general buyer's remorse.

Please note: The website visualizers and product mockups serve as representations only. The actual printed back-stencil graphics are procedurally generated, meaning the exact coordinates, dot configurations, and layout details of the vector nodes will vary uniquely on the physical garment you receive.

2. Exceptions to Return Policy

We maintain a strict quality assurance standard. We will approve returns, replacements, or full refunds **only** if one or more of the following conditions are met:

• You receive a completely incorrect order (different design or items from what was registered).
• The size delivered does not match the size ordered (mismatched sizing tags).
• The stencil text printed on the garment does not match the text submitted at checkout.
• The print contains a visible manufacture defect or ink placement errors.

3. How to Submit a Claim

If your order fits any of the exceptions above, you must submit a claim to our logistical support team within **5 days** of package delivery.

Please email your order reference ID (e.g. BUNK-XXXXXX) along with clear photographs of the garment defect or size tag discrepancy to **bunk.apparel.store@gmail.com** or contact our support representatives. Upon verification, we will print and dispatch a replacement free of charge.

4. Delivery & Transit

All packages are processed and dispatched within 2-3 working days. Logistics tracking notifications are managed and sent directly by our transit partners (Delhivery or BlueDart). We are not responsible for delays caused by carrier network bottlenecks, incorrect address details provided at checkout, or failure of contact endpoints.